Help & Support

How Can We Help You?

At FoxEyes Eyewear, we are committed to providing you with the best service and support. Whether you have questions about your order, need assistance with returns, or want to learn more about our products, we’re here to help.


Frequently Asked Questions (FAQs)

1. Orders & Shipping

 

    • How do I track my order?
      Once your order is shipped, you will receive a tracking number via email. You can track your order here.

    • What are the shipping options and delivery times?
      We offer standard and express shipping. Standard shipping takes 5-7 business days, while express shipping takes 2-3 business days.

    • Can I change or cancel my order after placing it?
      We process orders quickly, but if you need to make changes, contact us within 24 hours at support@foxeyeseyewear.com.

2. Returns & Refunds

 

    • What is your return policy?
      You can return items within 7 days of delivery. Products must be unused and in their original packaging. Start your return here.

    • How long does it take to receive a refund?
      Refunds are processed within 5-7 business days after we receive your returned item.

    • Do you offer exchanges?
      Yes, if you need a different size or style, we offer free exchanges within 30 days.

3. Product Information

 

    • How do I choose the right frame for my face shape?
      Check out our Frame Guide for expert tips on choosing the perfect pair.

    • Do you offer prescription lenses?
      Yes, we offer prescription lenses. Upload your prescription during checkout or email it to support@foxeyeseyewear.com.

    • Are your sunglasses UV-protected?
      Absolutely! All our eyewear comes with 100% UV protection to keep your eyes safe.


Contact Us

If you need further assistance, feel free to reach out:

 

    • Phone: +91 9540000686

We are here to ensure you have the best shopping experience with FoxEyes Eyewear! 🦊👓